Privacy Policy
Mindful Cleaning Co. LLC
PRIVACY POLICY
This Privacy Policy describes how Mindful Cleaning Co. LLC, a New Hampshire limited liability company (“Mindful Cleaning,” “Company,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information obtained through our website at mindfulcleaningnh.com, our booking and inquiry forms, and our cleaning services (collectively, the “Services”).
By accessing the Site, submitting information, or using the Services, you acknowledge that you have read and understand this Privacy Policy.
1. SCOPE AND APPLICABILITY
This Privacy Policy applies to personal information collected through:
• Our website and hosted pages (including pages built and hosted on our website platform);
• Booking, inquiry and intake forms (including any third-party form used to collect inquiries);
• Communications with us by email, phone, or text message; and
• Providing cleaning services at your property.
This Privacy Policy does not apply to third-party websites or services that we do not control.
2. INFORMATION WE COLLECT
We collect information directly from you, automatically through your use of the Site, and, in limited cases, from third-party service providers.
A. Information You Provide Directly
When you submit an inquiry, request a booking, or engage our Services, we may collect:
(i) Identifiers and Contact Information
• Name;
• Email address;
• Phone number;
• Billing address; and
• Service property address.
(ii) Booking and Service Details
• Type of service requested (e.g., Residential Care, Spring & Deep Care, Post-Construction, Rental Turnover);
• Property details (e.g., size, number of bedrooms and bathrooms, property type);
• Preferred dates, times, and frequency;
• Access instructions (e.g., key, lockbox, or entry-code arrangements and alarm instructions);
• Information about pets on the premises; and
• Special instructions, including identification of fragile or “do not touch” items.
(iii) Payment Information
• Payment is processed by third-party payment processors. We do not store full payment- card numbers on our systems; we may retain limited transaction records such as the date, amount, and confirmation of payment.
(iv) Communications
• The content of messages, questions, and other information you share with us.
B. Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect:
• IP address;
• Device and browser type and version;
• Pages visited and navigation behavior;
• Date and time of access; and
• Referring URLs.
This information helps us understand Site usage and improve performance.
C. Cookies and Similar Technologies
We and our service providers use cookies, pixels, and similar technologies to enable Site functionality, analyze traffic and usage patterns, and improve your experience. You can control or disable cookies through your browser settings, although some features of the Site may not function properly without them. See Section 7 regarding your choices.
3. HOW WE USE YOUR INFORMATION
We use personal information for the following business purposes:
A. Service Delivery
• To respond to inquiries and prepare quotes;
• To schedule, provide, and manage cleaning services;
• To access your property as arranged and to perform the Services safely and correctly.
B. Communication
• To send booking confirmations, reminders, invoices, and follow-ups;
• To respond to your questions and requests; and
• To send service-related updates.
C. Business Operations
• To process payments (through our payment processors);
• To maintain internal records and quality control (including “before and after” photographs of work areas for internal purposes);
• To improve the Site and our Services; and
• To analyze usage trends.
D. Legal and Protective Purposes
• To comply with legal, tax, and regulatory obligations;
• To enforce our Terms of Use and Cleaning Services Agreement; and to protect against fraud, misuse, or liability, and to establish or defend legal claims.
We do not use your information for purposes materially different from those described here without providing notice or obtaining consent where required.
4. HOW WE DISCLOSE INFORMATION
We do not sell your personal information. We disclose information only as follows:
A. Service Providers
We share information with third-party vendors that support our operations, which may include:
• Website hosting and website-builder providers;
• Online form and scheduling providers;
• Payment processors;
• Email, text-messaging, and communication platforms; and
• Data storage and backup providers.
These providers are authorized to use your information only as necessary to perform services on our behalf.
B. Legal and Regulatory Disclosure
We may disclose information when we believe in good faith that disclosure is necessary to comply with applicable law, regulation, subpoena, or court order; to respond to lawful governmental requests; or to protect the rights, safety, or property of Mindful Cleaning, our clients, or others.
C. Business Transfers
In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business or assets, personal information may be transferred as part of the transaction.
5. DATA RETENTION
We retain personal information only for as long as reasonably necessary to provide the Services and maintain client records; comply with legal, tax, and regulatory obligations; and manage risk and defend against potential claims. When information is no longer needed, we will take reasonable steps to securely delete or de-identify it.
6. DATA SECURITY
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information, including secure handling of keys and access codes. However, no system is completely secure, and internet transmissions may be intercepted. You provide information at your own risk, and we encourage you not to submit unnecessary sensitive information.
7. YOUR PRIVACY CHOICES AND RIGHTS
A. Marketing and Communications
You may opt out of non-essential or promotional communications at any time by following the unsubscribe instructions in an email, replying “STOP” to a text message, or contacting us using the information in Section 12. We may still send you transactional messages related to your bookings and Services.
B. Cookies
You may disable cookies through your browser settings as described in Section 2.C.
C. State Privacy Rights
Depending on your state of residence, you may have rights to: request access to the personal information we hold about you; request correction of inaccurate information; request deletion of your personal information (subject to legal exceptions); and opt out of certain uses of your information. To exercise any available right, contact us using the information in Section 12. We may need to verify your identity before fulfilling your request, and we will not discriminate against you for exercising your rights.
8. DO NOT TRACK
Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for responding to these signals, we do not currently respond to them.
9. CHILDREN’S PRIVACY
The Site and Services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it.
10. THIRD-PARTY LINKS
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.
11. U.S. PROCESSING; CHANGES
The Services are intended for users located in the United States, and your information will be processed and stored in the United States. We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date, and your continued use of the Services after an update constitutes acceptance of the revised policy.
12. CONTACT INFORMATION
For questions, requests, or concerns regarding this Privacy Policy or to exercise a privacy right:
Mindful Cleaning Co. LLC Lakes Region, New Hampshire
Email: mindfulcleaningforever@gmail.com
Website: mindfulcleaningnh.com
Mindful Cleaning Co. LLC — Privacy Policy
Last Updated: August 31st, 2026